FAQ ABOUT OUR SHOWER FILTER

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How long will my Well Verti shower filter take to arrive?

All orders placed within Australia qualify for FREE standard shipping, delivered within 1-8 days. Need it sooner? Opt for express shipping at $9.00 for delivery within 1-4 business days. Orders placed before 3pm AEST are fulfilled the same day from our Gold Coast office, excluding weekends. Dispatch times may vary. You'll receive tracking updates via our email portal as soon as they are available.

What are the key benefits of fitting a Well Verti filter to your shower?

During a shower, water is not only used but also becomes aerosolised, meaning that contaminants can become airborne and are easily inhaled or absorbed through your skin. This exposure can impact your health significantly.

  • Potassium Permanganate: Used in water treatment but can be toxic in high concentrations.
  • Rust: Can accumulate in older pipes, affecting water quality and color.
  • Fluoride: Added for dental health but controversial due to potential health risks.
  • Arsenic: Naturally occurring in some areas and can be highly toxic.
  • Chlorine: Used to disinfect water but can dry out skin and hair and cause respiratory issues.
  • Lead: Can leach from old pipes, highly toxic, especially to children.
  • Nitrate: Common in agricultural areas due to fertilizer runoff and harmful in high quantities.
  • Bleach: Occasionally present from municipal cleaning processes.
  • Pesticides: Can enter water sources from agricultural runoff.
  • Heavy Metals: Includes a variety of metals that can be toxic even at low levels.
  • Nitrogen: Can be a sign of contamination from agricultural runoff.
  • Aluminium: Used in water treatment but can accumulate in the body.
  • Human/Animal Fecal Matter: Indicates water contamination and serious health risks.
  • Microplastics: Small plastic particles that persist in the environment and can accumulate in the body over time.
  • Haloacetic Acids (HAA5): Byproducts of drinking water disinfection which may pose health risks.

Installing a Well Verti shower filter helps reduce these contaminants, enhancing your daily shower experience into a purer, safer practice. This simple upgrade is one of the most effective ways to improve your family’s health and wellness. We're here to assist you in making this beneficial change, purifying every drop of your shower water.

What is inside?

Explore the Advanced Technology Inside Our Well Verti Shower Filter

  • PPF 5 Micron Layer: Our filtration journey begins with the PPF 5 Micron layer, expertly designed to trap larger sediment particles, ensuring they never compromise the purity of your water.
  • Premium Granular Activated Carbon (GAC): At the core of our system, the Granular Activated Carbon layer targets chlorine and organic impurities, significantly reducing odors and enhancing water clarity.
  • KDF-55 Core: The dynamic heart of our filter, the KDF-55 Core, specialises in the removal of heavy metals and further chlorine reduction, employing cutting-edge technology for optimal water purity.
  • Calcium Sulphite: Working in harmony with GAC, calcium sulphite excels in neutralising chlorine in hot water, ensuring your shower environment is exceptionally clean and safe.
  • Antioxidant Bio-Vitamin C & Ionic Purification Fusion: This innovative blend infuses your water with Vitamin C and ionic purifiers, neutralising residual chlorine and enriching your skin and hair against environmental stressors.
  • Tourmaline & Energy Bio-Ceramic Balls: Transform your shower into a source of vitality with tourmaline and bio-ceramic balls that emit negative ions and far-infrared rays, invigorating your daily routine.
  • Swiss Mineral Wellness Pod: Exclusive to Well Verti, our Swiss Mineral Pod customises your water with a unique mineral blend, turning each shower into a luxurious, spa-like experience.
  • Magnetic SoftWater Bio-Spheres: Revolutionary soft water technology softens the water, enhancing its quality and making it gentler on your skin and hair.
  • Final PPF 5 Micron Layer: A second PPF 5 Micron layer polishes off the filtration process, ensuring the water that reaches you is pristine and ready to rejuvenate your senses.

Embrace a new level of showering excellence with Well Verti — where technology meets wellness in every drop.

What is the lifespan of a Well Verti filter?

Each Refill Capsule lasts for 13,000 litres of water, which is approximately:

  • 3 months for a household of 3
  • 4 months for a household of 2
  • 5 months for a household of 1

Be sure to give your Well Verti filter a deep clean every 3 months to ensure continued high performance and water purity.

Are any tools required to fit the filter?

Installing your Well Verti shower filter is incredibly easy—no tools needed! Each filter is equipped with an Australian leak-proof tech washer at the top that guarantees a watertight seal without the need for plumbers tape or any adjustments. Simply hand-tighten to install. Your filter comes with a detailed instruction manual, and our customer service team is always available to assist with any questions about compatibility or installation. Upgrade your shower experience with minimal effort and maximum benefit today!

Will my filter reduce my water pressure?

Our high-flow shower filter is designed to prevent clogging and maintain your water pressure. Extensive testing confirms that the filtration process does not alter your flow rate so you you can enjoy a powerful and uninterrupted shower experience without any change in water pressure.

What if I was to encounter a fitting issue?

Fitting the filter is a straightforward DIY task. Your filter comes with a detailed instruction manual, and you can also follow our easy installation videos on our Instagram or website. Our filter is compatible with all taps featuring a ½ inch fitting, which is the standard for most international showers. If you encounter any tight or awkward spaces, our unique pivoting adapter can make installation easier. Not sure if you need the pivoting adapter? Check the diagram below and assess your space before ordering. If you have any questions or need assistance during installation, our live chat is staffed with real people ready to guide you through the process step-by-step.

Do I need the adapter

How to Determine if You Need an Adapter for Your Well Verti Shower Filter

Ensuring a proper fit for your Well Verti shower filter is crucial for optimal performance. Here's how you can easily check if you need an adapter:

  1. Measure the Clearance: From the wall to the center of where the top of the shower filter will be installed, you need at least 32mm of clearance. This space is necessary to accommodate the filter.
  2. Check the Space: Use a ruler or tape measure to check the space from the wall to the center point of your current shower setup. If this measurement is less than 32mm, you will need a pivoting adapter for proper installation.

If you're unsure or need assistance with measuring or determining if you need an adapter, our live chat support team is ready to help. Real people are available to guide you through the process to make sure your installation is hassle-free.

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