Terms of service

Terms and Conditions

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE (WWW.WELLVERTI.COM.AU). USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS OF USE. IF YOU DO NOT ACCEPT THESE TERMS OF USE, DO NOT USE THIS WEBSITE.

Overview

This website is operated by Well Verti. Throughout the site, the terms “we,” “us,” and “our” refer to Well Verti. Well Verti offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services. 

1. General Information

These Terms and Conditions apply to all purchases and use of Well Verti shower filters, refill cartridges, and any associated services.

By purchasing and using Well Verti products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. Communication Consent

By providing your email address and phone number during checkout or registration, you consent to receiving transactional communications, updates, and promotional messages from Well Verti via email and SMS.

You can opt out of promotional communications at any time by following the unsubscribe instructions included in the messages. Transactional messages related to your orders or subscriptions will still be sent.

We respect your privacy and handle your contact details in compliance with relevant privacy laws.

3. DIY Installation

Well Verti shower filters are designed for straightforward DIY installation.

It is the customer’s responsibility to install the filter properly, following the instruction manual or video tutorials provided.

If an adapter is required for your specific setup, it is your responsibility to select and install the appropriate adapter based on the information provided by our customer support team.

Disclaimer: Well Verti is not responsible for any damages, leaks, or other issues resulting from improper installation, misuse, or failure to follow installation guidelines.

4. Subscription Terms

Subscription customers agree to receive refill cartridges automatically every three months (or the selected subscription frequency).

Customers must receive and pay for at least one refill cartridge before canceling their subscription.

Subscriptions can be managed or canceled through your account settings on our website, provided the above conditions are met.

5. No Warranty

Well Verti products are provided “as is” without any warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

By purchasing Well Verti products, you agree that the use of our products is at your sole risk.

6. Limitations of Liability

Well Verti products are designed to improve water quality but are not intended to diagnose, treat, or prevent any medical conditions.

The customer assumes all responsibility for verifying the product’s compatibility with their water system and household setup.

Well Verti is not liable for:

Any damages, injuries, or adverse effects resulting from the use or misuse of our products.

Indirect, incidental, or consequential damages arising from the use of our products.

Disclaimer: Customers are responsible for ensuring that the product fits their shower system and for any potential modifications required for installation.

7. Maintenance and Usage

Customers are encouraged to clean their filters periodically to ensure optimal performance.

Well Verti is not responsible for any issues arising from failure to maintain the filter or from using non-Well Verti refill cartridges.

8. Feedback, Reviews, and Submissions

By submitting reviews, comments, suggestions, or other materials (collectively, “submissions”) to Well Verti, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, or otherwise use your submissions in any medium.

We are under no obligation to:

1. Maintain any submission in confidence.

2. Pay compensation for any submission.

3. Respond to any submission.

Submissions must not violate any rights of a third party, including copyright, trademark, privacy, or other personal or proprietary rights.

Submissions must not contain unlawful, abusive, or obscene material, or any malicious software. You may not use a false email address or mislead us or others regarding the origin of any submission.

Well Verti is not responsible for any submissions posted by you or any third party.

9. Indemnification

By using Well Verti products, you agree to indemnify and hold harmless Well Verti, its employees, officers, and affiliates from any claims, damages, or expenses arising from your use of the product, failure to comply with these terms, or negligence.

10. Governing Law

These Terms and Conditions are governed by the laws of [Insert Jurisdiction, e.g., Australia]. Any disputes arising from these terms will be resolved in the courts of [Insert Jurisdiction].

11. Changes to Terms and Conditions

Well Verti reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to our website. Customers are encouraged to review these terms periodically.

Acknowledgment

By purchasing and using Well Verti products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions, please contact our customer support team at info@wellverti.com.au